EDM - LS Retail Diamond Partner 2025

Being named an LS Retail Diamond Partner is the highest recognition in the program — awarded to partners like EDM who consistently deliver results, show deep product expertise, and meet demanding performance standards.

About EDM

Founded in 1989, EDM has been providing Microsoft Dynamics ERP and LS Retail POS cloud software solutions tailored for small and medium-sized businesses. Since expanding to Saudi Arabia in 2006, we have been delivering localized, integrated solutions that support growth, efficiency, and long-term success.

With over 36 years of industry experience, our mission remains the same: to turn technology into a powerful business asset.

EDM is officially recognized by ZATCA and continues to be listed as an approved e-invoicing solution provider. Our solutions are fully localized and integrated, designed to comply with Saudi regulations while meeting the specific operational needs of each client.

With hundreds of successful implementations across KSA, Lebanon, and the wider MENA region, EDM has built a solid regional footprint with offices in Riyadh, Lebanon, UAE, and Qatar.

Why LS Retail Software Solutions?

At EDM, we choose LS Retail because it enables us to deliver flexible, end-to-end software solutions that simplify daily operations for retail and hospitality businesses. With a single, unified system, our clients can manage sales, inventory, finance, loyalty programs, and reporting—all in one place.

This powerful platform integrates seamlessly with Microsoft Dynamics 365 Business Central, allowing for better control, real-time insights, and the ability to scale as the business grows. Whether you're running a store, restaurant, or multi-location business, LS Retail helps streamline operations and enhance the customer experience.

Why Choose EDM to Implement Your Software Solutions?

1. Tailored for Your Market
   With deep regional experience, EDM delivers fully localized software solutions for Saudi Arabia, Lebanon, Qatar, and the broader MENA region. From ZATCA Phase 2 compliance to VAT, e-invoicing, QR code generation, and mobile solutions—we ensure your systems are legally compliant and operationally efficient.
2. ZATCA-Approved Partner
   As an officially listed provider on ZATCA’s website, EDM has developed all required e-invoice features, giving you peace of mind that your accounting and invoicing processes meet the latest government regulations.
3. Custom-Built Solutions
   Every business is different, and we don’t believe in a one-size-fits-all approach. Our expert team customizes each implementation to align with your goals, operations, and customer needs—adding real value to every step of the process.
4. Seamless Integration
   We offer integration with a wide array of ordering, delivery, and payment platforms, including QLub, Urban Piper, FeedUs, Solo, Shop Brain, Fruits360, Pathfinder, Paperchase, Grubtech, and more—helping you connect your ecosystem effortlessly.
5. Proven Project Management
   Backed by over 35 years of industry experience, our project delivery teams follow proven methodologies that result in smooth, fast implementations with minimal business disruption.
6. Accessible, Multilingual Team
   Our team is readily available within your time zone and speaks Arabic, English, and French—ensuring clear communication and agile support throughout your project lifecycle.
7. Industry Expertise You Can Trust
   We bring decades of cross-industry experience and deep technical know-how. Whether in retail, F&B, distribution, or hospitality, EDM understands the nuances of your business and how to support it with the right technology.

Your Data, Handled with Integrity
We operate with the highest ethical standards—treating your sensitive data with utmost care across security, confidentiality, and integrity. Your trust is our priority.