About Us
About Us
Realizing possibilities, transforming realities
EDM (Engineering Design & Manufacturing s.a.l.), is a Lebanese company that has been providing cutting-edge software and IT solutions for over 35 years, for Lebanon, Saudi Arabia, and Qatar.
Today we offer a diverse range of services across four main divisions: software solutions, integrated IT services, power backup solutions, and fleet management solutions. As a trusted partner to businesses of all sizes and across many industries, we take pride in being the go-to choice for clients embarking on their digital transformation journey.
EDM forged strong partnerships with some of the biggest names in the global software industry, including Microsoft (Gold Partner), SAP (Gold Partner), LS Retail (Diamond Partner), and Odoo, as well as more than 30 other valuable partnerships in the technology field such as CISCO, Micro Focus, Acronis, Kaspersky, Sophos among others.
At EDM, we believe in the power of technology to transform possibilities into realities. Our deep understanding of the local market and regional dynamics allows us to deliver customized software solutions that drive growth.
We are excited to partner with you on your digital journey.
Vision
EDM envisions becoming the leader in technology across Lebanon, Qatar, and KSA, setting the standard for exceptional design, development, and implementation of innovative technology solutions.
At the heart of our vision is the belief that collaboration is key to success. We aim to cultivate strong partnerships with our suppliers, customers, and employees—building on a foundation of trust, mutual respect, and shared goals.
With EDM, your reality is not just enhanced but fundamentally transformed. We are dedicated to delivering software and IT solutions that exceed expectations, empower businesses, and drive remarkable growth.
Mission
Through innovation, expertise, and a customer-centric approach, we aim to simplify the complex world of software selection, ensuring that businesses can make informed decisions and maximize their potential within their budget. We are committed to providing advanced and accurate software solutions that empower our clients with a competitive advantage, driving their growth and success.
Why Choose EDM As Your Implementation Partner?
Fully Invested in You
We offer a complimentary assessment of your current environment and propose the right supporting solutions that will enable your digital transformation process.
Team Availability
When working on big projects it is critical to have your service provider readily available and in the same time zone as you. We also have a multilingual team (Arabic, English, French), to enhance communication, facilitate meetings, and enable project completion as per the planned timeline.
Extended Expertise
Being part of a company who has been established 35 years ago, the team has knowledge about the pain points and best practices in each industry. In addition to extensive experience in the markets of Lebanon, Saudi Arabia, and Qatar,
High Ethical Standards
When working with a partner, you are sharing access to your crucial data, we treat your data with the highest business operations standards related to security, availability, processing integrity, confidentiality, and privacy.
More Reasons to Choose EDM
Localization
For customers in Lebanon, Saudi Arabia, and the MENA region, we have developed local add-ons to fit the legal requirements of each country such as VAT, accounting, e-invoice, QR code, WhatsApp integration, and
mobile solutions.
ZATCA Approved
EDM is approved from ZATCA and we are listed on the list of providers on the official ZATCA website. We have developed and integrated all the requirements of ZATCA so you can make sure your accounting requirements are fully approved.
Customization
We don’t believe in one solution fits all, every business has unique needs, and we have the necessary experienced team to do needed customization to increase the added value of each software solution.
Reduced downtime
Our experience and the many projects that we have implemented, have enabled us to develop strong project management best practices which lead to fast implementation and reduced business interruption.
Word from the CEO
“Throughout our incredible 33 years journey, EDM has woven countless success stories that we hold dear as cherished assets. Today, we proudly stand as one of the leading companies in the Lebanese software solutions industry, driven by the unwavering support of our exceptional employees, partners, and valued customers.
At the heart of our success lies the unwavering belief that dedicated professionals, working in perfect harmony and synergy, are the key to achieving our ultimate goal: Customer Satisfaction. With every step we take, we uphold and live by our core values, which shape both our individual identities and our collective identity as a corporation.
I would like to express my heartfelt gratitude to our immensely talented and professional team, as well as our incredible customers who have placed their trust in us and given us the privilege to serve them with excellence.
With warmest regards,
Abdussamii AL Charif
CEO, EDM Group
