Alrimaya, Riyadh, KSA

Business case

Before implementing LS Central, Alrimaya relied on a combination of legacy POS systems and an in-house ERP solution for over 15 years. “Our previous systems faced significant integration challenges, lacked real-time data synchronization, and required manual intervention for inventory management, leading to inefficiencies and data inconsistencies,” says Abdelaziz Gaffar Mohamed Ali, IT Director at Zaid Alhussain & Brothers Group Co.. During one of their peak sales periods, the company encountered a major stock discrepancy, which prompted them to seek a more reliable and flexible solution.

Solution

The company explored several solutions, including SAP Business One and Oracle Retail, before choosing LS Retail and Microsoft Dynamics' unified POS and retail management solutions. “We selected LS Central and Microsoft Dynamics due to its ability to unite POS, ERP, and inventory management, as well as provide real-time data synchronization, and robust reporting features essential for our operations,” says Abdelaziz Gaffar Mohamed Ali, IT Director at Zaid Alhussain & Brothers Group Co.
The implementation process was conducted by our team in phases, beginning with pilot testing in a few stores to ensure system stability and functionality before a full rollout. The IT team at Alrimaya, along with  EDM, worked closely to adapt the solution to meet the company’s specific needs. “Collaboration with EDM was excellent,” adds Abdelaziz Gaffar Mohamed Ali. “They provided extensive training, responsive support, and tailored the LS Central solution to our business requirements, ensuring a smooth transition.”

Benefits 

By selecting LS Central for its stores, Alrimaya has:
•    Improved inventory management, reducing stockouts and overstocks. “During a recent promotional event, real-time analytics provided by LS Central allowed us to quickly restock popular items, meeting customer demand efficiently,” says Abdelaziz Gaffar Mohamed Ali.
•    Streamlined operations by cutting down on manual inventory tasks, which previously took up a lot of their employees’ time. Now, Alrimaya’s employees don’t need to waste time with manual work and can instead focus on customer service as well as other responsibilities.
•    Enhanced personalization by tailoring marketing campaigns, like promotions and offers, based on customer preferences, which they can now more easily track and identify across their locations.

Alrimaya has also experienced significant improvements to their overall business performance, including: 
•    A 20% reduction in inventory holding costs
•    A 15% increase in sales due to better stock availability
•    A 30% reduction in time spent on manual inventory management tasks

All these enhancements have had a significant impact on the company’s overall efficiency and customer satisfaction. Alrimaya  is now planning to move to Software as a Service (SaaS) to leverage even more benefits such as enhanced security, scalability, and reduced IT overhead. Moreover, the top management having witnessed the success and benefits they got over implementing LS Central, coordinated again with EDM to cover their other business sections in Food & Beverage covering 7 brands in 27 branches, and you can read their other success story with EDM for Sultan Garden Center.

If you would like to have your successful ERP implementation contact our experts to start your next successful IT project. Don't forget to follow us on social media to stay up to date with our newest achievements.